ABOUT COSMOTV

How do I subscribe to Cosmotv?
If you're ready to sign up right now, click here.

Your service provider will walk you through packaging and discount pricing available so you can sign up for the exciting programming CosmoTV offers.

Is CosmoTV available in the United States?
CosmopolitanTV is currently not available outside of Canada. If you are looking for Cosmopolitan Television in Spain, they can be reached at: http://www.cosmopolitan.es.  If you are looking for Cosmopolitan Television in Latin America, they can be reached at: http://www.cosmopolitan.tv.

Jobs and Internships
To find out about employment opportunities with CosmoTV, you can access the Career opportunities section of  Corus Entertainment's website at www.corusent.com.

Internship postings are not posted on www.corusent.com. To apply for an internship with Oh So Cosmo, please email your resume with a cover letter stating your area of study (including the name of the post-secondary school you are attending and the program you are registered in), why you think you would be a great CosmoTV intern and your dates of availability to: cosmotv@corusent.com (please put in the subject line: Oh So Cosmo Internship). Interns should be available for a minimum of two days a week, for a period of at least three months and your internship should count for school credits.

Teletypewriter for the deaf and hard of hearing
TTY/Teletypewriter: (Hearing impaired only) (416) 214-0110

I have a great show idea. How do I pitch the network?
Click here to find out how: http://www.corusoriginalprogramming.com/factual.aspx

Is it possible to order a copy of a CosmoTV show?
CosmoTV does not offer this type of service. However, refer to our online Schedule for up-to-date information and potential repeat airdates.

Games FAQ

Where are the games?
All the Cosmo games can be found on the Games page, within the Fun Stuff section.

I'm having problems getting the game to load.

Update your Flash Player. All our games are built in Flash. Please ensure that you have the most recent version of the Flash Player. For more information, or to update your player for free, please visit: http://get.adobe.com/flashplayer/

Clear your cache. The more you surf the web, the more temporary internet files get stored in your cache. When the cache gets very large, it can cause odd graphics problems. To clear your cache in Internet Explorer:

Go to TOOLS and choose INTERNET OPTIONS

Under "temporary internet files" click "delete files"

Note: The first time you re-visit your usual sites after you have cleared your cache, they may load a bit slower. This is normal. The next time you return, it will be back to usual speed.
Close your browser windows & then re-open them.

 If you have completed these three steps and are still experiencing difficulties with loading games, please contact us.
Can I make the game bigger?
Our games are optimized for play at a screen resolution of 800 x 600. You can play the games at any screen resolution, but if you have a higher resolution the games will appear smaller on the page.

To change your screen resolution (on PCs):

  • go to your desktop (ie. close or minimize all your open windows)
  • right-click the mouse button
  • choose "properties"
  • choose the "settings" tab (usually the last one on the right)
  • change the "screen resolution" setting to 800x600
  • click "OK"

Which browsers do the games work best in?
The Cosmo games have been tested to work on PCs (Internet Explorer & Firefox) as well as MACs (Safari & Firefox).

As a temporary solution to issues with Games being inaccessible with Firefox, load your desired game and right+click the game area with your mouse.  Select the "Show All" option.  This will shrink the game are providing a full view.

Can any of the games on Cosmotv.ca be downloaded to my computer?
At this time, downloadable versions of our games are not available.

Site Features
Cosmotv.ca is better than ever. Head to CosmoTV Confessions to submit your crazy stories and read each other’s juicy secrets. Then you can swing by our photo gallery and video player which features exclusive behind the scenes footage from your favourite Oh So Cosmo shoots! You can rate content and save some favourites. Finally, stay connected with CosmoTV through Facebook and Twitter and read up on the secret life of Josie Dye with her online blog. With a site this seductive, it’s hard to say no!

ABOUT WEB BROWSERS

Which web browsers are best for viewing CosmoTV.ca?
We support the following browsers:

  • IE 7+
  • FireFox
  • Safari
  • Chrome

MEMBERSHIP QUESTIONS

How do I become a Member?
To become a member, Sign Up and enter in the appropriate information.  When your membership is enabled, you will be sent an email from membership@cosmotv.ca.

What if I share an email address with another member of my household?
For security purposes, we can't allow for the same email address to be used for different membership accounts. If there is no second email address available, we suggest contacting your Internet Service Provider.  Most ISPs allow you to have more than one address at no extra charge. Failing that, we suggest signing up for a free web-based email address.

How do I pick a username?
Because we have thousands of users, choosing a name can be tricky.  We suggest picking your favourite name and adding extra numbers or letters to it to make it uniquely yours.

I forgot my username/password. How can I get that info?
Click here to retrieve your password.

How do I change my username?
The only way to change your username is by signing up for a new account and deleting your old one.  If you're still interested in changing your username, please send us an email with your current username.  We will disable your account and you will then be able to sign up for your new account.

How do I change my password?
When you're logged in, click on 'Edit Profile' at the top of the page. You will be able to make changes there.

Why do I need to give some personal info to sign up, and how is it being used?
Any personally identifiable information collected from our Members is for CosmoTV purposes only (e.g. Membership verification, contest fulfillment, etc.). We will never sell or give any of this information to third parties without your consent.  Sometimes, we may share aggregated information; however specific members are never identified.  Please read our Privacy Policy for more details.

Is Membership free?
Yes, Membership is completely free.

Why can't I log in?
If you haven't forgotten your password or username, there might be another issue.  Email us through the Contact Us Page with some more information, such as what browser you're using (Internet Explorer, Firefox, etc) or any error messages you see when you try to sign in.

I changed my email address. How do I update my membership?
If you want to change your email address, all you have to do is log in to your account.  Once logged in, click on 'Edit Profile'.  You'll find the area where you can change your email address there; you can even use that section to change your password.

How do I cancel my Membership?
In order to cancel your Membership, you must email membership@cosmotv.ca from the email address listed in your account. *note* you can cancel your enewsletter and/or mobile subscriptions WITHOUT having to cancel your membership.

CONTESTS

How can I enter contests?
Go to our Contests page and follow the rules and instructions for the contest you'd like to enter.

Have a question we haven't answered here?
If you'd like to comment on our website or any programs you have seen on CosmoTV, please write to us via the Contact Us page. We're always interested in hearing from our viewers and value all feedback. Your comments and questions will be shared with the appropriate departments. However, due to the volume of inquiries we receive we aren't able to answer every individual question.

VIDEO PLAYER

Having Video Player Problems?
We’re sorry if you’re currently encountering difficulty playing our online videos. There are known issues with our video player in several versions of Firefox, and we are working to remedy them. If you would like to view our videos, we recommend you do so using Internet Explorer 7 or Internet Explorer 8. Thank you for your patience.